Responsible Gaming

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Everyone should gamble responsibly. Gambling is a form of entertainment and should above all, be a fun activity. We understand that for some people, problem gambling does negatively impact their lives and the lives of those around them.

Do you have a gambling problem?

  • Do you stay away from work to gamble?
  • When you run out of money while playing, do you feel lost and in despair, and feel the need to gamble again as soon as possible?
  • Do you gamble until your very last penny is gone, even the bus fare home or the cost of a cup of tea?
  • Have you lied or stolen just to get money to gamble or to pay gambling debts?
  • Are you reluctant to spend “gambling money” on anything else?
  • Have you lost interest in your family and friends?
  • Do you feel depressed or suicidal because of your gambling?

If you have answered yes to some of the above questions then you may have developed a gambling problem.
If you do think you may have a gambling problem, you may want to contact the following organisations for help:

Gamcare (www.gamcare.org.uk), the UK’s leading problem gambling charity
Gamblers Anonymous www.gamblersanonymous.org.uk

Self-exclusion and “Take a Break”

A lot of platforms allow you to exclude yourselves from their games. They will have their own set of standards when it comes to exclusions but this is an example of one:

You may also contact the support team and request to ‘Take a break’ on your account for the following durations:

a. 24 hours
b. one week
c. one month or
d. Any period up to a maximum of 6 weeks.

Your account will automatically be available for game play following its conclusion.

GAMSTOP

If you are considering self-exclusion, you may wish to register with GAMSTOP.

GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.

To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.

Reality Check

The Reality Check tool reminds you how long it has been since your gaming session began.
The reminder will appear on screen while you are on the site. You will have the options to continue playing, view your transaction history or log out.
The reality check timer will begin when you place your first wager. The reminder will appear once the time has expired and will continue to appear at the requested time intervals.

Keeping your account secure

To prevent unauthorised access to your account, please keep your username and password secure and private. Log out when you finish playing and if you’re concerned someone may know your password, please change it immediately. You may wish to make a note of your balances when you log out to act as a further check that no one has accessed your account without authorisation in your absence. It is your responsibility to keep your login details secure and if your account is compromised, you will not be reimbursed for any funds spent.

Parental Control

We do everything in our power to ensure that there is no underage gambling on the site. As such, we assist our members in preventing their children from entering gambling related sites. The below filtering programs will assist parents in blocking content or websites that they do not wish their children to view:

Net Nanny www.netnanny.com
Cybersitter www.cybersitter.com

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