Mansion Casino Review

Mansion Casino scored the maximum score of 5/5 on this review. Top 10 slot games go hunting for the best online casinos, free slots sites, free spins sites and get out to you the top 10 slots of the best slot sites and best UK slots out there. So, stay tuned and come back for the weekly updates!

Here we will check out an online casino that means business. With a professional tone and image, Mansion Casino aims to meet the demands of the modern player.

Mansion Group is a well-known brand for several reasons. Firstly, it has enjoyed longevity, having first launched back in 2004. This makes Mansion one of the oldest online casinos in the industry. Secondly, Mansion has collaborated with some large partners during recent years. Notably, they sponsored several football clubs, including AFC Bournemouth and Tottenham Hotspur.

Mansion Casino is an award-winning casino, having won Best Customer Service Company 2020 and Online Casino Operator of the Year 2018. This all points towards a great experience for users; join us as we take a look at Mansion Casino in more detail and find out.

Mansion Casino in a nutshell

Mansion Casino
Launch year2004
OperatorMansion Europe Holdings Ltd
LicensesUnited Kingdom Gambling Commission
Affiliated CasinosSlots Heaven, Casino.com
ProvidersPlaytech, Blueprint NetEnt, Microgaming

 

No Deposit Bonus at Mansion Casino

While no deposit bonuses are popular among UK players, this not reflected among UK casinos due to changes in tax laws in 2017. There is no exception here, as Mansion Casino is not currently offering a no deposit bonus.

But fear not, many customers end up preferring deposit bonuses as there are often less strict terms and conditions and better rewards available. What will be key to see is what we get for our money when depositing at Mansion Casino.

Mansion Casino Welcome Bonus 2021

Having been around since 2004, Mansion Casino should, in theory, have perfected a balanced and attractive Welcome Bonus. In 2021, the Bonus involves a deposit match for UK players.

  • 100% Deposit Match for new customers when you deposit at least £20

This means that you effectively double your money when you start playing at Mansion Casino. For example, if you deposit £20, you get given £40 to play with. The maximum bonus is £200, which would give you £400 to play with. Not a bad start!

Many players prefer to stick to free spins over deposit matches, but we feel deposit matches offer greater versatility as the funds can be used on table casino games as well as slots.

This 2021 Welcome Bonus comes with a 40x wagering requirement, which is not bad for a UK casino. Slots and Scratch Cards will contribute 100% to the wagering requirement, while most other casino games will be 25% and lower. Be sure to check out the rest of the terms and conditions before signing up.

How to Register: UK Players

All of Mansion’s casinos follow the same quick and straightforward sign-up process. Creating an account is required to play any of the games at Mansion. So, once you’ve decided you like the look of the site, you will want to click the red Join button in the top right of the homepage to get started.

  1. Start by entering your personal information such as name, gender, birth date, and email address.
  2. Next is your contact information. Enter your address and phone number.
  3. Then you can choose a username and password for your account. You can use these credentials to log in across multiple devices.
  4. Choose your currency and agree to the terms and conditions to complete registration!

Now you are signed up, and you will be able to get stuck into Mansion Casino’s games catalogue and start earning rewards.

Mansion Casino 2021 Games Catalogue

Mansion Casino’s games are largely provided by Playtech, one of the industry’s most popular developers. The lack of variety may be concerning to some, but there are games here from other developers such as Blueprint and Microgaming. Overall, however, the catalogue could be larger.

Nevertheless, navigation is made easy thanks to the providers filter option and clear categories, including Top games, Live Casino, Daily Jackpots, Slots and Table Games.

Online Slots

Mansion Casino offers a range of slots, including progress jackpots, 3-reel, 5-reel and Megaways games. Customers can also view the game information for each game including RTP and paylines. For Megaways games, simply type Megaways into the search bar to check out the options, including:

  • Dazzle Me Megaways
  • Safari Gold Megaways
  • Valletta Megaways
  • Diamond Mine Megaways

Casino Games

All the classic table casino games you would find at a brick-and-mortar casino are available to play here, with live dealers bringing extra excitement to the live casino games. Mansion Casino also keeps up to date with more alternative casino games, giving you even more reason to choose the online casino over the land casino. Alternative casino games include:

  • Deal or No Deal: The Big Draw
  • Quantum Blackjack
  • The Money Drop Live
  • Hi-Lo
  • Spin a Win

Promotions for Existing Players & Loyal Customers

Mansion Casino states that they are keen to reward players every time they play. Customers therefore receive loyalty points when they wager bets which can then be used receive rewards. The more the customer plays, the more points they receive.

There are different loyalty ranks moving up from Bronze to VIP Elite. There are more perks available as you move up the ranks, including:

  • Personal account manager
  • Exclusive promotions and reloads
  • Special gifts
  • VIP only events
  • Higher deposit limits
  • Higher bet limits

Aside from its VIP programme, Mansion Casino offers existing customers weekly bonuses, where cash prize drops are up for grabs. However, there tends to only be two of these running at a time.

Mobile Games at Mansion Casino

Virtually all of the games available to play at Mansion Casino are available on mobile. This means you can enjoy on-the-go gaming from your mobile browser or Mansion’s dedicated app. The app is available on the Google Play and Apple app stores. However, be sure to check the terms and conditions when depositing on mobile, as promotions are not available on the iOS app.

While the iOS app has a 5-star rating, there are negative reviews citing bugs. The Google Play app also only has a 2-star rating. Customers may prefer to stick to the desktop version until they are settled in.

Mansion Casino Deposits & Withdrawals

Mansion Casino offers a good range of payment options, so everybody is covered, whatever their preference. Pay by phone casino methods such as Boku are no longer supported at Boku due to new UK compliance regulations. However, it is still easy for mobile customers to make deposits by debit card, e-Wallet, or a range of other methods.

Payment MethodDeposit MinimumDeposit Maximum per transaction
Debit cards£20£25,000
Skrill£15£50,000
Neteller£15£50,000
Bank transfer£30£10,000
PayPal£10£10,000
Paysafecard£15£300
ecoPayz£20£10,000
Zimpler£8£200

 

It is important to double check terms and conditions of promotions when depositing, as PayPal deposits are not eligible for the Welcome Bonus, for example.

As for withdrawals, most of the same options are available with wait times ranging from 1 to 7 business days depending on the method. E-Wallets tend to be the fastest available. Customers can enjoy shorter processing times if they are a higher VIP rank; VIP members’ processing times are 1-2 business days compared to up to 3 days for Bronze, Silver, and Gold members.

Licensing & Security

Mansion is a renowned brand that operates a number of popular online casinos. For this reason, they have built up a reputation for being a trustworthy casino, reflected in the Online Casino Operator of the Year 2018 award. The UK site is licensed by the UK Gambling Commission, which works to protect customers and ensure they experience a fair playing experience.

The site itself is protected with 128-bit SSL encryption, which is standard across online casinos. This means your personal data is secure across all areas of the site.

Customer Support for UK Players

Having won the Best Customer Service Company 2020 title at the International Gaming Awards, we are expecting good things from Mansion in this category. Indeed, customers can get in touch with customer support in three different ways: live chat, phone, and email. These avenues are available 24/7, but there is also a Frequently Asked Questions page where you can get quick answers any time.

Some users have experienced delays verifying documents to receive payouts, but this is not unusual out of the thousands of customers who play at each casino. What is positive to see with Mansion Casino, however, is that complaints from users on review sites are always followed up with a representative from Mansion to try and resolve the issue. For this reason, we expect that problems customers experience will not be long term.

Mansion Casino 2021 – Our Verdict

This award-winning casino has largely lived up to the bill. Any casino that gets its customer service right is much easier to take seriously. While there are no guarantees you won’t experience a hiccup or two while playing at Mansion Casino, they seem to take concerns seriously.

While the games catalogue requires players to be fans of Playtech games, the overall variety and quality of the actual games is still good. Customers may find there are promotions that take their fancy elsewhere, but Mansion’s Welcome Bonus is a great place to start if you choose to sign up to this reliable casino.

Pros

  • Award winning casino
  • 24/7 live chat and customer service
  • Strong Welcome Bonus and VIP programme
  • Variety of payment options
  • Provider search feature

Cons

  • Lack of variety in game providers
  • Could adopt more weekly promotions for existing customers
  • Some negative user reviews on the mobile app
5.0 rating
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